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FAQ

River Related:

Q. When do you open and close your season?
A. We generally open the first wekend in June and Close the 2nd weekend in September.

Q. What should we wear?
A. Cold days – sneakers/sport sandals, wool socks, wool or fleece sweater, nylon windbreaker; wetsuits are available for rent. Warm days – sneakers/sport sandals and a bathing suit. NO FLIPFLOPS OR CROCS!

Q. When is the best time to go rafting?
A. Anytime during the summer – the Ottawa River has excellent flows May to September. Weekdays are less crowded, as are the early weekends.

Q. What is the water temperature?
During May & early June, the water is cool & wetsuits are available. Later in the summer, the river warms up, to roughly 20 C (70 F).

Q. What is the water level?
A. Some rapids are better in lower water than high. The rapids are rated as class III to V, but at any water level, the Ottawa River provides great excitement!

Q. How long is the trip?
A. Rafting lasts about 4.5-5 hours; approximately 2 hours of rafting followed by a 1-hour lunch break on the river, and then another 2 hour run on the river. There may be days where lunch will be held back at the Pavilion after the trip is finished. (Total trip distance of 12 km). Family Raft Trips are 4 hours; 2-3 hours of rafting with a stop for a picnic lunch.

Q. What happens when it rains?
A. We raft rain or shine, you are going to get wet in either case.

Q. How many people are there in a raft?
A. We have 12-man rafts as well as 6-man rafts, however the numbers could vary depending on the size of the groups.

Q. Does everyone paddle?
A. On Family Raft Trips, everyone paddles and in 12 person rafts, everyone paddles, but not necessarily hard the whole time. When Sport Rafting you must paddle hard for most of the trip.

Q. Are we strapped in?
A. Absolutely not.

Q. Is rafting dangerous?
A. With RiverRun’s activities, an element of risk is inherent & beyond human control; this is often what attracts people to Whitewater Rafting. RiverRun spares no effort to ensure that you are aware of risks and hazards, but cannot assume responsibility for your safety or loss of personal equipment. You will be given the option to ride the raft or walk the short portage trail at every significant rapid.

Q. Do injuries occur?
A. Injuries are few and far between. Most common injuries are bumps, bruises, & scrapes. Each raft and Trip carries First Aid Kits, all guides are certified in First Aid and CPR.

Q. Are wetsuits available & should we reserve them now?
A. RiverRun offers jackets and overalls for a nominal rental cost. No advance booking is necessary, you can decide on the day of your trip. There are enough for everyone.

Resort & Facilities Related:

Q. Where are you located?
A. We are a 1 1/2 hour drive west of Ottawa or a 4 1/2 hour drive north-east of Toronto. Foresters Falls is outside of Cobden, Ontario, located on the Trans-Canada between Renfrew and Pembroke. There are plenty of signs once in the area.

Q. Parking?
A. RiverRun has free parking throughout our resort and plenty of space for busses.

Q. Can we bring our RV?
A. RiverRun has plenty of space for RVs, as well as hydro hookups for $25 per night. Unfortunately, there are no water hookups available.

Q. Is there camping at RiverRun?
A. Yes, we are  a public campground.

Q. Are there indoor accommodations?
A. Yes, we rent out cabins, most sleep 2-4 people and in some cases up to six. In some of the accommodations bedding is provided, where as in others guests must provide their own bedding. Please confirm when booking. Cabin rates are listed under the accommodations tab. We also have more luxurious accommodations such as our Garden Cottage and London House Inn.

Q. Do the Cabins have power?
A. Yes, the cabins do have an electrical outlet with lighting but no plumbing.

Q. Do you allow campfires?
A. Yes, but in designated areas – near our pavilion and in a woodsy area.

Q. Do you have a night curfew at RiverRun?
A. Yes, our quiet hour is 1:00 am on weekends, 11:00 pm mid-week.

Q. Are canoeing and kayaking available and when?
A. Yes, available the day of your trip after returning to the resort. There is no additional cost.

Q. Do you have showers?
A. Yes, hot showers are available, also indoor toilets and sinks.

Q. Can we buy food at RiverRun?
 A. Our pro shop carries pop, snacks and a small  grocery section.

Q. What is your camping area like? Are pets allowed?
A. The main campground is a large open field located by the Pavilion. Also, we have a separate quiet camping area. Facilities include beach front, sauna, hot showers, and indoor washrooms. And pets are not allowed, with the exception of our Pet Haven campground.

Q. Can we drink at RiverRun?
A. You may bring your own alcohol for your stay, however drinking is limited to certain areas.

Q. What time is check-in, check-out?
A. Check-in time is indicated on your reservation confirmation notice. Check-out: For indoor accommodation, 10:00 am, otherwise prior to your rafting trip.

Reservations Related:

Q. Your rafts hold 12 & 6 guests, do we need to reserve the whole raft?
A. No, you just book for the amount of people who wish to raft, RiverRun will fill the rest of the raft with other guests.

Q. If our group reserves separately, can we be guaranteed to be in the same raft?
A. The best way is to elect one group leader that takes care of the whole payment which gives you the best odds of being in the same raft, however in the event that separate bookings are made you can “Link” the 2 reservations. Please inquire at the time of booking.

Q. Can we pay cash upon arrival?
A. No. We require your reservation to be paid in full prior to your trip. Without full payment, we cannot hold the spots for you.

Q. Do you give refunds?
A. Full refunds are given if a cancellation is received 30 days prior to trip date. No refunds or alternate dates within 30 days of your rafting date.


“Best way to spend a day near Ottawa”
5 of 5 stars Reviewed 30 July 2014

We were a group of 12 and filled up a twelve person raft. Some of us had rafted before, for others it was the first time. We ranged from very excited to very nervous. After a day with our amazing guide, Jason, we all agree we want to go back and will definately go with River Run again. Everything was really well organized. The rafting was amazing, lunch was great. One of the really great things with River Run was that the rafting trip finished at their resort. No bus ride when you are wet and hot. Instead lunch is waiting and you are back at your things. Jason, thanks again -- we want to go back and try the 6 person raft, but we want you to be our guide again!! Your enthusiasm was contagious, your knowledge kept things interesting, and your help in getting Gerry in the water was appreciated!

ToeLoop
Ottawa, Ontario